Frequently Asked Questions
Everything you need to know about our organic luxury bedding.
What makes Boll & Branch products different from other bedding?
We are the first bedding company to be Fair Trade Certified. Our products are made from 100% organic cotton, free from toxic chemicals, pesticides, and GMOs, ensuring a softer feel and a healthier sleep environment.
How should I care for my organic cotton sheets?
To maintain the longevity of your bedding, we recommend washing in cold water on a gentle cycle with like colors and using a mild, liquid detergent. Tumble dry on low heat and remove promptly to minimize wrinkling.
What is your return policy?
We offer a 30-night risk-free trial. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund. We even provide a pre-paid return shipping label for your convenience.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental United States. We also offer expedited shipping options at checkout if you need your items sooner.
Do you offer a warranty on your mattresses?
Yes, the Boll & Branch Mattress comes with a 10-year limited warranty that covers manufacturing defects and structural issues, ensuring you can invest in your sleep with total peace of mind.
Are your products ethically sourced?
Absolutely. We prioritize the well-being of our farmers and factory workers. By adhering to Fair Trade standards, we ensure fair wages, safe working conditions, and sustainable community development.